European Border and Coast Guard Standing Corps - Category 1 - Training Programme
Generic Studies 1. Generic studies for Standing Corps Training (Category 1) Cross Reference Table LO LO LO LO LO LO LO LO LO LO LO LO LO LO LO LO JC 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 JC 1 × × × × × × × JC 2 × JC 6 × × JC 3 × × JC 4 × × × JC 5 LO LO LO LO LO LO LO LO LO LO LO LO LO JC 16 17 18 19 20 21 22 23 24 25 26 27 JC 1 × × × × JC 2 JC 6 JC 3 × × × × JC 4 × × × JC 5 × 39
European Border and Coast Guard Standing Corps Category 1 Training Programme 1.3 Job Competences Upon successful completion the learner will: JC SQF Level Communication skills have knowledge communication, public relations and social media rules and public relations or understanding and procedures for effective communication in specific 1 4 of border control activities communicate effectively and accurately with individuals 2 4 and groups in predictable BCG situations follow protocols for information sharing, respecting and maintaining standards of confidentiality in public 3 4 be able to relations and social media during specific border control activities manage or resolve predictable conflict situations in accordance with the law, policies, rules and procedures 4 4 during border control activities 1.3.1 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level Verbal and non-verbal describe factors affecting effective verbal communication 1 4 communication explain types and elements of body language, with a 2 4 knowledge particular focus on cultural diversity describe the obstacles to effective communication in BCG-related situations, including stereotypical 3 4 assumptions and bias communicate effectively in specific BCG situations, overcoming obstacles whilst respecting gender, age and 4 4 skills cultural diversity interpret non-verbal communication in border and coast 5 4 guard-related situations responsibility and autonomy learning methods role play, lectures theory test: the learner describes factors and obstacles affecting effective verbal communication, with a particular focus on cultural diversity in BCG-related situations assessment practical test: the learner demonstrates verbal interpersonal communication and interprets non-verbal messages in a simulated border and coast guard-related situation CCC Basic subject 1.3.1 40
Generic Studies 1. Generic studies for Standing Corps Training (Category 1) 1.3.2 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level Presentation skills knowledge present a specific topic related to BCG activities using skills 6 4 various presentation techniques responsibility and autonomy learning methods lectures, demonstrations, practical exercises practical test: the learner presents a specific topic related to BCG assessment activities in a simulated situation CCC Basic subject 1.3.2 1.3.3 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level Conflict management describe conflict-resolving methods suitable in specific knowledge 7 4 BCG-related situations apply conflict resolution measures to de-escalate non- skills complex and predictable conflict situations in a border 8 4 guard context responsibility and autonomy learning methods role play, lectures, demonstrations theory test: the learner describes conflict-resolution methods suitable to various types of BCG-related conflict situations assessment practical test: the learner applies conflict resolution measures to de- escalate non-complex and predictable conflict situations in a simulated border and coast guard-related situation CCC Basic subject 1.3.3 41
European Border and Coast Guard Standing Corps Category 1 Training Programme 1.3.4 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level Provisions for public summarise the provisions and procedures relating to the relations knowledge individual BCG role regarding public relations and the 9 4 media make announcements to the public through various media or communication channels on BCG activities and skills tasks in accordance with established public relations 10 4 procedures, respecting the right to protection of personal data responsibility and autonomy learning methods lectures, role play, practical exercises theory test: the learner summarises the provisions and procedures relating to the BCG role concerning public relations and the media assessment practical test: the learner makes announcements to the public on BCG activities and tasks through various media or communication channels in a simulated situation demonstrate effective communication skills and techniques and apply them in an articulate, coherent, detailed and accurate CCC Basic 4.6 manner, in all written and oral interactions in specific border guard contexts 1.3.5 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level Communication via explain the rules and constraints on the use of social social networks media in relation to border control activities in knowledge accordance with legislation, ethical and professional 11 4 rules and procedures, respecting the right to protection of personal data skills responsibility and autonomy learning methods case studies, lectures, classroom and group discussion, brainstorming theory test: the learner explains the rules and constraints on the use of social media in relation to border control activities in accordance with assessment legislation, ethical and professional rules and procedures, respecting the right to protection of personal data CCC Basic subject 1.3.5 Cross Reference Table LO LO LO LO LO LO LO LO LO LO LO LO JC 1 2 3 4 5 6 7 8 9 10 11 JC 1 × × × × × JC 2 × × × JC 3 × JC 4 × × 42
Generic Studies 1. Generic studies for Standing Corps Training (Category 1) 1.4 Job Competences Upon successful completion the learner will: JC SQF Level Diversity specific ethical codes, values and professional standards have applicable when dealing with people of different knowledge and 1 4 cultures, ethnicities and religious backgrounds in BCG understanding of activities have specific cultures and customs of other countries relevant knowledge and 2 4 for BCG activities understanding of communicate effectively with individuals and groups of be able to different ethnicities, cultures and religious backgrounds 3 4 in predictable border guard contexts 1.4.1 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level Cultural diversity explain the influence of stereotypes on human relations knowledge 1 4 in a border and coast guard-related context interact with people from different cultures during border control activities in accordance with cultural skills 2 4 diversity principles, ethical and professional standards and the principle of non-discrimination responsibility and autonomy brainstorming, role play, case studies, computer-based learning methods learning, lectures, classroom and group discussion theory test: the learner explains the influence of stereotypes on human relations in a border and coast guard-related context practical test: the learner communicates with people from different assessment cultures in accordance with cultural diversity principles, ethical and professional standards and the principle of non-discrimination in a simulated border control situation CCC Basic subject 1.4.1 43
European Border and Coast Guard Standing Corps Category 1 Training Programme 1.4.2 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level Tolerance and non- describe the grounds on which people may encounter discrimination 3 4 discrimination and intolerance at a border explain the rules and guidelines used to prevent violations of human dignity and discrimination inside the 4 4 organisation and in BCG-related activities knowledge describe the rights of persons subject to discrimination 5 4 inside the organisation and in BCG-related activities explain the importance of empathetic and respectful behaviour in providing quality service to prevent 6 4 discrimination in the context of border control skills responsibility and autonomy learning methods role play, case studies, lectures theory test: the learner explains and describes discrimination, the rules and guidelines used to prevent violations of human dignity, assessment discrimination and the importance of empathetic and respectful behaviour in providing quality service to prevent discrimination in the context of border control for LO 3 including but not limited to: ▪▪ prejudice; ▪▪ racism; ▪▪ racial discrimination; ▪▪ xenophobia; recommended ▪▪ religion phobia; indicative content ▪▪ homophobia; ▪▪ age, gender, sexual orientation; ▪▪ gender identity and equality; ▪▪ persons with disabilities; ▪▪ radicalisation. CCC Basic subject 1.4.2 Cross Reference Table LO LO LO LO LO LO LO JC 1 2 3 4 5 6 JC 1 × × × JC 2 × × JC 3 × 44
Generic Studies 1. Generic studies for Standing Corps Training (Category 1) 1.5 Job Competences Upon successful completion the learner will: JC SQF Level Professional ethics specific ethical codes, values and professional standards have applicable when dealing with people of different knowledge and 1 4 cultures, ethnicity and religious backgrounds in BCG understanding of activities identifying and reporting misconduct within the BCG organisation 2 4 be responsible or have autonomy for acting according to organisational value statements, professional standards and code of conduct guidelines in 3 4 both regular and critical situations in BCG activities 45
European Border and Coast Guard Standing Corps Category 1 Training Programme 1.5.1 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level Border and coast explain BCG values in accordance with applicable codes guard values and 1 4 and guidelines ethics in the EU explain society’s beliefs and expectations concerning 2 4 BCG ethics explain the importance of BCG making a positive impression by acting in accordance with professional 3 4 and ethical guidelines in border control activities describe the types, forms and consequences of non- knowledge ethical behaviour of BCG in border control activities, 4 4 with particular focus on corruption as outlined in applicable law, guidelines and procedures describe the procedures and measures applicable in cases of non-ethical behaviour related to BCG activities 5 4 with particular focus on corruption as outlined in applicable law, guidelines and procedures explain the principles and standards of the Frontex code of conduct and European codes of police ethics related 6 4 to BCG activities report unethical behaviour in the border guard context skill 7 4 to proper authorities within the organisation take responsibility to act in legally regulated and responsibility and unregulated border control situations in accordance 8 4 autonomy with the code of ethics and professional values group work, case studies, lectures, classroom and group discussion, learning methods brainstorming theory test: the learner explains BCG values in accordance with applicable codes and guidelines, society’s beliefs and expectations concerning BCG ethics, the importance of BCG making a positive impression by acting in accordance with professional and ethical guidelines in border control activities, the principles and standards of the Frontex Code of Conduct and European codes of police assessment ethics related to BCG activities, and describes the types, forms, consequences and the procedures and measures applicable in cases of non-ethical behaviour of BCG in border control activities, with particular focus on corruption practical test: the learner acts in accordance with the code of ethics and professional values, reporting unethical behaviour in a simulated border control situation CCC Basic subject 1.5.1 including but not limited to ▪▪ Frontex Code of Conduct (see subject 1.5.2) ▪▪ Code of conduct for Law Enforcement Officials (OHCHR, adopted by recommended General Assembly resolution 34/169 on 17/12/1979) indicative content ▪▪ The European Police Code of Ethics. Recommendation (2001) adopted by the Committee of Ministers of the Council of Europe on 19 September 2001 46
Generic Studies 1. Generic studies for Standing Corps Training (Category 1) 1.5.2 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level Frontex Code explain the principles, values and behavioural standards of Conduct knowledge for BCG activities in accordance with the Frontex Code 9 4 of Conduct skills responsibility and autonomy group work, case studies, lectures, classroom and group discussion, learning methods brainstorming theory test: the learner explains the principles, values and behavioural assessment standards for participating in Frontex activities for LO 9 including but not limited to: ▪▪ how does Frontex ensure that the conduct of the staff deployed to its operations has full respect for fundamental rights? recommended ▪▪ what is the procedure in the case of a suspected violation of the indicative content Frontex Code of Conduct? ▪▪ Frontex Serious Incident Report (SIR) ▪▪ Frontex Complaints Mechanism (CM) ▪▪ accountability for misconduct CCC Basic subject 1.5.2 1.5.3 Learning outcomes Upon successful completion the learner will be able to: LO SQF Level European list the key benefits and challenges of pursuing a borderguardship knowledge common EU border and coast guard organisational 10 4 culture skills responsibility and autonomy learning methods group work, lectures, classroom and group discussion theory test: the learner lists the key benefits and challenges of pursuing assessment a common EU border and coast guard organisational culture CCC Basic subject 1.5.3 Cross Reference Table LO LO LO LO LO LO LO LO LO LO LO JC 1 2 3 4 5 6 7 8 9 10 JC 1 × × × × × × × × JC 2 × JC 3 × × 47
European Border and Coast Guard Standing Corps Category 1 Training Programme 1.6 Job Competences Upon successful completion the learner will: JC SQF Level Fundamental rights have the key fundamental rights provisions stipulated in EU knowledge and and international legislation in relation to basic border 1 4 understanding of guard activities defined ethical codes, values and binding professional have standards relevant to protecting fundamental rights knowledge and 2 4 and preventing violations in the context of border guard understanding of activities the key processes, rules and procedures for interacting have with agencies, authorities and organisations in the knowledge and 3 4 context of basic BCG activities in protecting fundamental understanding of rights examine and assess the validity and usage of travel- related documentation and recognise where it is be able to 4 4 necessary to refer cases for further examination whilst respecting fundamental rights recognise risks and threats to the safety, security and be able to well-being of persons in need of international protection 5 4 and follow related referral procedures taking responsibility for performing routine, non- be responsible or complex border guard activities whilst respecting have autonomy 6 4 fundamental rights and preventing violations, in for accordance with EU and international legislation identifying persons who may be in need of protection responsibility and or assistance in the context of routine, non-complex 7 4 autonomy for border guard activities, referring them to the competent authorities 48
