Frontex wants to call me to talk about my request. What should I do?

We frequently hear of this approach from several requesters and have experienced this in former requests as well. We are aware that this might cause confusion or irritate you.
What you should know: submitting your request in written form is sufficient and you do not have to give reasons on why you are submitting the request. So, for the process it is not necessary and clarifications on your application can also be done in written form.